Introduction

The future of Finserv in India is evolving with AI, Cloud, Cybersecurity, and CX integration. Challenges in 2024 include technology integration and regulatory frameworks. For example, Cloud adoption in Neo Banking is rising, with 85% using external cloud providers, reshaping the BFSI & FinTech sector for efficiency and innovation.

However, the proliferation of AI and cloud technologies presents challenges related to, data privacy, and regulatory compliance, emphasizing the need for robust security measures and ethical considerations.

Getting this right and sustainable requires more than the traditional A to B roadmap.

Given this scenario, this summit would be an ideal opportunity for industry experts, policymakers, and technology enthusiasts to discuss the opportunities and challenges for the future of Finserv in India.


Agenda

3:00 PM onwards
  • 3:00 PM – 4:00 PM

    Registration

  • 4:00 PM – 4:10 PM

    Introduction and Context Setting

    • by Anoop Kubba, AGM-Research, Mosaic Digital
  • 4:10 PM – 4:20 PM

    Keynote session by a leading payment/ finance company

  • 4:20 PM – 4:30 PM

    Special Address on The Future of Personalization in FinServ: Delivering Tailored Experiences through Data-driven Insights

    Delve into how financial institutions can leverage data analytics and AI to personalize customer interactions, offering tailored products, services, and recommendations that meet individual needs and preferences.

    • by Anant Gupta, Head-Financial Services, Google Cloud India
  • 4:30 PM – 4:50 PM

    Fireside Chat on Mobile Money Momentum: Exploring the potentials of UPI 2.0

    • Manish Yadav, Principal Consultant, Mosaic Digital in conversation with Vishwas Patel, Jt. Managing Director, Infibeam Avenues and Chairman, Payments Council of India
  • 4:50 PM – 5:20 PM

    Panel Discussion on Customer Centricity Redefined: The Journey to Unified CX in BFSI

    Context: Fragmented platforms can frustrate customers. This panel will discuss innovative approaches to unifying different financial systems. We'll explore how to leverage technology to create a seamless experience that puts the customer at the center of every interaction. 

    • Vishal Bhatia, CDO, Canara Bank
    • Sumoth C., VP and Head - Digital, Federal Bank 
    • Abhay Johorey, Head-Digital Strategy, ICICI Bank 
    • Ayush Bansal, Head, RazorpayX 
    • Sudhanshu Mishra, VP-Enterprise Business, Ozonetel 
    • Moderator - Anoop Kubba, AGM-Research, Mosaic Digital 
  • 5:20 PM – 5:35 PM

    Networking and Tea/Coffee Break

  • 5:35 PM – 6:05 PM

    Panel Discussion on AI Alchemy: Transforming Traditional Finance into a Frictionless Future with Data Center Power

    This topic explores how AI, coupled with powerful data centers, can revolutionize the BFSI sector, creating a more streamlined and user-friendly experience.

    • Nadir Mistry, Head-Technology, Cashe
    • Nishant Pradhan, Chief AI Officer, Mirae Asset Management
    • Nehal Shah, Deputy CTO, IDBI Bank
    • CB Velayuthan, CEO, Digital Connexion
    • Moderator - Manish Yadav, Principal Consultant, Mosaic Digital
  • 6:05 PM – 6:25 PM

    Fireside on Chat Hyper-Personalization Unleashed: GenAI's Bold Frontier

    This chat will be on how GenAI can be used to create highly personalized experiences for FinServ customers, exceeding expectations and building deeper relationships. Debate emerging trends and advancements in GenAI with a focus on future applications in the Finserv industry.

    • Adarsh Prabhu, Associate Director, Technology Application Modernization, Niveus Solutions 
    • Sunil Kumar Jang Bahadur, Customer Engineer in AI and ML, Google Cloud 
    • Moderator - Anoop Kubba, AGM-Research, Mosaic Digital
  • 6:25 PM – 6:40 PM

    Closing remarks by TechCircle

  • 6:40 PM – Onwards

    Roundtable Discussions followed by Networking Dinner and Cocktails


Speakers 2024

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Adarsh Prabhu

Associate Director, Technology Application Modernization, Niveus Solutions
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Anant Gupta

Head-Financial Services, Google Cloud India
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Ayush Bansal

Head, RazorpayX
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Abhay Johorey

Head- Digital Strategy, ICICI Bank
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CB Velayuthan

CEO, Digital Connexion
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Nadir Mistry

Head-Technology, Cashe
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Nishant Pradhan

Chief AI Officer, Mirae Asset Global Investments
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Nehal Shah

Deputy CTO, IDBI Bank
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Sumoth C.

VP and Head - Digital, Federal Bank
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Sudhanshu Mishra

VP-Enterprise Business, Ozonetel
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Sunil Kumar Jang Bahadur

Customer Engineer- AI and ML, Google Cloud
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Vishal Bhatia

Chief Digital Officer, Canara Bank
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Vishwas Patel

Joint Managing Director, Infibeam Avenues and Chairman, Payments Council of India

Our Sponsors & Partners

Title Partner
Customer Experience Partner
Network Partner
Data Center Partner

Want to be part of it?

VCC Events opens up the avenues for participation. Join hands to be a part of India’s largest gathering of alternative investments leaders, industry stakeholders and Asia’s influential limited partners, general partners and marquee advisors. Your chance to actively participate and augment yourself as thought leaders.


Do you have any queries?

Drop us a line and we will call you.