The future of FinServ is likely to be driven by the integration of technology and data, with an increased focus on personalization, efficiency, and convenience. 

The five areas focus Basic Banking, Investment, Financing, Wholesale should now be encapsulated in BAAS - offer opportunities for banks to transform and stay competitive in the ever-evolving financial landscape. 
However, it is important to note that the future of financial institutions is uncertain, and regulatory, technological, geopolitical, and other factors could greatly displace its development.

Banking as a Service (BaaS) refers to the provision of banking services and technology solutions to financial institutions, businesses, and other organizations. The aim of BaaS is to allow these entities to offer their customers a full range of financial services, such as payments, savings, loans, and investments, without having to invest. A platform that includes APIs and other tools that allow their clients to integrate functionality into their existing systems and processes. Reduced costs, increased speed and efficiency, and the ability to offer a more comprehensive range of financial services.


1:00 PM onwards
  • 1:00 PM – 2:00 PM

    Registration & Networking Lunch

  • 2:00 PM – 2:20 PM

    Keynote Address: Future of Banking and Financial Institutes

    The banking industry is facing a pivotal moment, with uncertainty surrounding future profit growth. Regulations and growing competition remain a concern, however, the biggest challenge comes from a global trend: disruptive new players from diverse industries that have adopted innovative cross-industry platform models, much like the success seen in companies such as Amazon, Google, Microsoft, PayPal, and Spotify. These new entrants bring with them a more efficient economic model, posing a significant threat to the traditional banking sector.

    The era of the universal bank model is coming to an end and investors are increasingly recognizing the value of specialization over the traditional one-size-fits-all approach. The future of banking lies in specialized platforms.

  • 2:20 PM – 2:40 PM

    Fireside Chat: Tech Driven Products and Platforms

    Financial services in the current form haven’t evolved their products in a way that matches the tech-driven pace of change in other industries. Products such as checking accounts, loans, and even corporate advisory can seem undifferentiated.

    To compete, most banks will have to embrace cross-industrial platforms. These new platforms dismantle the barriers between traditional industries, reshaping customer behavior and turning formerly linear value chains into ecosystems that fulfill customer needs in new ways.

  • 2:40 PM – 3:10 PM

    Panel Discussion: Data and Analytics at the core of transformation

    Because of cross-industrial “platformization,” banks must now compete with any organization that has the capacity and desire to offer any kind of financial services.

    Tech advances have eliminated size as an advantage in providing excellent services, winning customer loyalty, aggregating and analyzing data, and building networks of capital. Roughly 200 digital banks have launched since 2015, as have new brokerages such as Robinhood, wealth-advisory services such as Betterment, alternate investment banking paths such as special-purpose acquisition companies, payment platforms, and start-up capital platforms such as SeedInvest Technology. High levels of personalization, zero friction, and a commitment to social and environmental impact.

  • 3:10 PM – 3:40 PM

    Networking over Tea/Coffee

  • 3:40 PM – 4:00 PM

    Fireside Chat: Finally meeting the wealth creation requirements

    Tech and Business convergence can offer risk management and strategic planning services, as well as sophisticated portfolio construction, and customized investment solutions. The goal is to provide exceptional value to clients and help them achieve their financial goals, whether that be growth, diversification, or risk mitigation.  Innovative lending solutions specifically designed for small businesses, the small-business lender will make it easier for entrepreneurs to access capital and grow their businesses.

  • 4:00 PM – 4:20 PM

    Special Address: Creating a competitive Advantage

    From Everyday banking to create a banking experience that is not a burden or a necessary obligation, but instead is easy and even enjoyable.

    Financial services now should encompasses a variety of e-commerce services, such as loyalty programs, discounts, advertising, and peer-to-peer marketplaces. A single access point for a wide range of consumer goods, electronics, home-cleaning services, movie tickets, and more, all connected to bank accounts or specialized solutions embedded into specific customer journeys.

    Integrating payments, cash flow financing, accounting, taxes, and more, allowing businesses to focus on their core activities by automating many of the basic operations.

  • 4:20 PM – 4:50 PM

    Panel Discussion: Soonicorns to disrupt unicorns

    As of September 2022, there were at least 274 fintech companies with a unicorn valuation of more than $1 billion, up from just 25 in 2017. Collectively, they have a market value of more than $1 trillion.

    Adopting cross-industry platforms that break down the barriers between traditional industries, altering customer behavior and transforming linear value chains into ecosystems that meet customer needs in innovative ways. This process has already reached a tipping point in industries like healthcare, media, music, and retail, where a diverse range of players are connected through platforms. The rise of cross-industry platformization means that FIs must now  compete with any organization that has the ability and desire to offer financial services.

  • 4:50 PM – 5:10 PM

    Networking Break

  • 5:10 PM – 5:30 PM

    Fireside Chat: Finally all coming together in BAAS

    This business model is gaining popularity as more companies look to enter the financial services space and offer new and innovative financial products to their customers.

  • 5:30 PM – 6:00 PM

    Panel Discussion: Financial Services is an ecosystem playbook

    This could include options such as online payments, mobile payments, and point-of-sale systems, as well as other value-added services such as fraud protection, data analytics, and customer insights. In this arena, success will depend on the ability to create innovative solutions, streamline processes, and offer excellent customer experiences, while also navigating the complex regulatory landscape of financial services. Wide range of financial services for corporations and institutions.

  • 6:00 PM – Onwards

    Closing Remarks

  • 7:00 PM – Onwards

    Finserv Disruptor Awards

  • 8:00 PM – Onwards

    Cocktail & Dinner


Celebrating Excellence in Finserv 
The debut edition of FinServ Disruptor Awards will recognize enterprises within the Financial Services sector driving innovation and impact through banking technology implementations. The award is for the most disruptive Fintech that has not only solved challenges and created opportunities but also improved user experience and changed the way business gets conducted. 

The award categories are: 
Best Finserv Disruptor

  • Large Enterprise 
  • Medium Enterprise 
  • Emerging Enterprise 
  • Fintech 

Important Timelines:

  • Call for Nomination: March 2, 2023
  • Nominations Close: March 31, 2023
  • Shortlisting & Evaluation: April 1, 2023 onwards
  • Jury Meet: April 2023
  • Winners Announced & Felicitated at the Event: April 27, 2023

Speakers 2023


Padmaja Chunduru

MD & CEO, National Securities Depository Limited (NSDL)

Rajesh Bansal

CEO, Reserve Bank Innovation Hub (RBIH)

Rajeev Ahuja

Executive Director, RBL Bank

Dr. Sourav Dutta

Executive Director & Head IT, IDBI Bank

Anil Kuril

CTO, Union Bank of India

Rishi Gupta

MD & CEO, Fino Payments Bank

Anubrata Biswas

MD & CEO, Airtel Payments Bank

Ketan Patel

CEO, Mswipe

Vaibhav S J.

Co-Founder & CEO, Easy Pay

Ankur Varshney

Chief Technology Officer, SBI Payments

Abhijeet Bhattacharjee

Chief Information Officer, Utkarsh Small Finance Bank

Nalini Venkat

President, Digit Insurance

Murali Mohan Rao Manduva


Neeraj Chauhan

CIO, PayU India

Rajesh Choudhary

Chief Information Officer, CSB Bank Limited

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